The only problem i have is the wire is not long enough to make the remote to work unless you raise up the top and point the remote real close to the wire. But I still love my new pedalboard
John p. Inc
II am filling out this review in hopes I will receive some sort of response or customer support.
Hello,
The TRS jacks I received are all defective and do not work. They only produce an extremely loud buzzing sound when connected. I have tested multiple types of cables and devices with all 4 of the jacks I ordered. Same issue with all of them.
Also, the PSU for the LED lights I received was also for Brazil and I am located in the U.S. so the LED lights are unable to be connected to power and used until I find a replacement PSU that can fit U.S. power sources.
Defective parts happen but I am very disappointed in the lack of response and customer support I've received so far.
I would like to initiate a refund for the defective parts, thank you.
LED lighting
Didn't expect them to install it for me. What a pleasant surprise!
A must have
Let customers speak for us
This pedalboard is amazing. Build quality and layout is second to none.
Awesome pedalboard and great customer service. Amazing shipping to the US! Way sooner than expected. The personalized logo looks awesome! Thank you!
It's a beautiful little board, I didn't order the lights but they are cool, just waiting for some patches to finish a vintage guitar stage board, I could send you a picture when its done
The build quality is excellent. The turnaround time from placing my order to receipt of the board was equally excellent. The staff was knowledgeable and answered my emails quickly. Thank you...
Customer service have fixed my issue. Replacement bag is awesome and made with high quality. Very satisfied with communication and the product.
Not only the pedalboard is built great and super light, but the customer service is impeccable. I got 2 pedalboards from them and I'm very happy. Shipping was blazing fast here to US!
At first I thought that I blew one of them , so I switched to the 2nd jack same high pitch came out of my amp. Found out the one of my pedals was bad, so I put in a different pedal and every work as it should
. See that means I had confidence in HANDS .
Exactly what I wanted. Excellent pedal board and flight case. It’s expensive but you get what you pay for. It’s a must for gigging musicians.
The only problem i have is the wire is not long enough to make the remote to work unless you raise up the top and point the remote real close to the wire. But I still love my new pedalboard
John p. Inc
I did a review on it last week but maybe in the wrong spot.i love it. It holds my most used pedals and with the flip up lid it hides wires and the power pack. I love the lights you installed, it looks good when I dim the overhead light. I told all my music pals about it , one of them is going to get the same size as mine. Thanks again and I will order more stuff real soon.
John p. Moore inc.
Excellent work, I'm thinking of getting another one, thanks
The quality of craftsmanship is amazing. I always get complements at gigs- very unique and great features.
Love these boards. This is my second one and they are solid and look great.
What can I say, this may be one of the best pedalboards I ever had. Well made, logical, light and gorgeous. I am in heaven!